They obviously don’t give a damn about the user’s experience. Didn’t they see the movie Tron? Is this what sets Apple apart most of all? I think so. I don’t own a Mac, but I recommend them to family members and friends, mostly so I know they won’t have to ask me for help setting it up. I have an iPhone 3G and I will certainly purchase an iPhone 4 so that my wife can finally ditch her crippled Nokia 5300 “music phone” that can’t even play music properly.
This reminds me of a book I am reading called “Rework”, by the folks from 37signals. If you look at “bloatware” as the only thing bringing you a decent monetization, than maybe the model is wrong…
Ironically, my blog here is bloated with Google ads… but that’s just an experiment.